On this page
Termination vs. eviction
Two different things can end your assisted housing:
- Termination of assistance is a decision by the housing agency to stop your voucher. It is handled through the agency’s informal hearing.
- Eviction is a court process started by your landlord to remove you from the unit. It is handled in court under state law and the HUD tenancy addendum.
They can overlap: some evictions lead to termination, and termination can lead to losing the unit if you cannot pay full rent. Treat both seriously and respond to each separately. See our guide to facing eviction.
Reasons agencies terminate vouchers
Mandatory (the agency must terminate):
- Eviction from assisted housing for a serious lease violation
- Failure to sign consent forms for income verification
- Failure to establish citizenship or eligible immigration status for at least one member
- A member convicted of producing methamphetamine on the premises of federally assisted housing (HUD has also directed agencies to act when a household member subject to lifetime sex-offender registration was admitted in error)
- Violating the student eligibility or (under HOTMA) the asset and property ownership rules, when required
Discretionary (the agency may terminate):
- Violating family obligations: not reporting income or household changes, missing reexaminations, allowing unauthorized occupants, damaging the unit beyond normal wear, subletting, not using the unit as your only residence
- Fraud or bribery in any federal housing program
- Owing money to the agency or another agency, or breaking a repayment agreement
- Drug-related or violent criminal activity or other criminal activity that threatens others, under the agency’s policy
- Threats or violence toward agency staff
- Being absent from the unit longer than the agency allows
Many terminations are discretionary, which means the agency can choose a lesser response—such as a repayment agreement or removing one household member—and your hearing is the place to ask for that.
The notice you must receive
For terminations based on your family’s actions, the agency must give prompt written notice that:
- Briefly states the reasons for the decision
- Says you may request an informal hearing if you disagree
- States the deadline for requesting it
A notice that does not state specific reasons can itself be challenged. Keep the envelope and note the date you received it.
How to request a hearing
- Do it in writing before the deadline—letter, email, or portal message—and keep proof of delivery.
- Keep it short: “I request an informal hearing on the termination notice dated ___. I also request copies of all documents the agency will rely on.”
- Ask for accommodations if needed: a different location, remote participation, an interpreter, extra time, or someone to assist you.
- Contact legal aid immediately. Housing attorneys handle these hearings regularly.
Preparing for the hearing
See the agency’s evidence. You have the right to examine and copy (at your expense) any agency documents directly relevant to the hearing before it happens. If the agency refuses to show you a document on request, it may not rely on it at the hearing.
Gather your evidence:
- Proof you reported changes on time: emails, portal screenshots, date-stamped forms, fax receipts
- Pay stubs, benefit letters, and bank records that show your actual income
- Leases, receipts, and letters from the landlord
- Statements from witnesses, caseworkers, employers, doctors, or counselors
- Court records showing charges dismissed or no conviction
- Proof of rehabilitation or completed treatment
- Documents showing a household member no longer lives with you
Prepare your explanation: what happened, why it happened, what you have done since, and why termination would be unfair to your household—especially children, older adults, or people with disabilities.
At the hearing
- The hearing officer is someone other than the person who made the decision or that person’s subordinate.
- Both you and the agency can present evidence and question witnesses.
- Formal courtroom rules of evidence do not apply; hearsay may be considered, but you can argue it is unreliable.
- The decision must be based on a preponderance of the evidence (more likely than not).
- You will receive a written decision with brief reasons.
Arguments that often matter:
- The agency has the facts wrong (for example, the person named is not a household member).
- The rule was not violated, or you did report the change.
- The agency did not follow its own administrative plan or notice requirements.
- A disability contributed to the problem and a reasonable accommodation would resolve it (for example, a missed appointment during a hospitalization).
- The problem arises from domestic violence, dating violence, sexual assault, or stalking against you—VAWA prohibits terminating a survivor’s assistance because of the abuse.
- Mitigating circumstances justify a lesser remedy: the seriousness of the conduct, which members were involved, rehabilitation, and harm to innocent family members.
- You are willing to enter a repayment agreement or to have a culpable member leave.
After the decision
- If you win, assistance continues. Get the decision in writing and keep it.
- If you lose, ask when payments will end and what happens to your lease. Depending on your state, you may be able to challenge the decision in state court (often a short deadline); ask legal aid right away.
- The agency is not bound by a hearing decision that is contrary to HUD rules or law or outside the hearing officer’s authority, but it must notify you promptly with reasons if it rejects the decision.
Decisions you can’t appeal through a hearing
Informal hearings are not required for: general agency policies, the utility allowance schedule itself, a refusal to extend your voucher term, a refusal to approve a particular unit or tenancy, a unit failing inspection (unless you caused the failure), or agency actions against the owner. You can still raise discrimination or accommodation issues with the agency, HUD, or legal aid.
Protecting your voucher: daily habits
- Report income and household changes in writing, on time, and keep proof.
- Never let anyone move in without approval.
- Pay your share of the rent and utilities on time; keep receipts.
- Attend or reschedule every appointment and inspection in writing.
- Fix damage you cause and report repair needs to the owner in writing.
- Read every agency letter the day it arrives.
- Keep your contact information current with both the agency and the landlord.
Frequently asked questions
How long do I have to request an informal hearing?
The deadline is set in the agency’s administrative plan and must be stated in the notice—often 10 to 15 days. Request in writing before the deadline and keep proof. If you miss it because of a disability or emergency, ask immediately for late acceptance as a reasonable accommodation or for good cause.
Does my assistance continue while I wait for the hearing?
For terminations based on your family’s actions or failure to act, or on an extended absence, the agency must offer the hearing before it stops housing assistance payments under your current HAP contract.
Can I bring a lawyer to the hearing?
Yes. You may be represented by a lawyer or another person, such as an advocate or relative, at your own expense. Legal aid often represents voucher holders for free.
Who decides my hearing?
A person designated by the agency who did not make or approve the decision and is not a subordinate of the person who did. The decision must be in writing with brief reasons, based on a preponderance of the evidence.
If I get evicted, do I lose my voucher?
Not automatically. The agency must terminate assistance if you are evicted for a serious violation of the lease, but many evictions are for reasons that are not serious lease violations, and many cases settle. Talk to legal aid and the agency before agreeing to any judgment.
Can the agency terminate the whole family for one person’s actions?
It can, but it may instead require the culpable member to leave the household and continue assistance for the others. It must consider the effects on family members who were not involved.
Sources and verification
Use these sources to check program rules. Funding, openings, and local procedures must be confirmed with the agency handling your application.
- 24 CFR 982.552 — PHA denial or termination of assistance for familyElectronic Code of Federal Regulations
- 24 CFR 982.553 — Denial of admission and termination of assistance for criminals and alcohol abusersElectronic Code of Federal Regulations
- 24 CFR 982.555 — Informal hearing for participantElectronic Code of Federal Regulations
- 24 CFR Part 5, Subpart L — Protection for victims of domestic violence, dating violence, sexual assault, or stalkingElectronic Code of Federal Regulations
- Find legal aidLegal Services Corporation
Found a changed rule or a broken link? Report a correction for this guide.
